• Xiraya is an online eCommerce platform offering products for sale through its website.
• Throughout the site, the terms "we", "us", and "our" refer to Xiraya.
• We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.
• It is your responsibility to review this page periodically for any changes.

By using this website, you confirm that:

• You are at least 18 years old, or using the website under the supervision of a parent or legal guardian.
• You are legally capable of entering into binding contracts.
• The information provided by you is accurate and complete.

We make every effort to display product information accurately. However:

• Actual product colors may vary depending on your device screen.
• Product availability may change without notice.
• We reserve the right to discontinue products at any time.
• We do not guarantee that product descriptions or other content are entirely error-free.

• All prices listed are in Indian Rupees (INR) unless otherwise specified.
• Prices may change without prior notice.
• We reserve the right to refuse or cancel any order due to pricing errors or suspected fraudulent activity.
• Payments must be completed through approved payment methods available on the website.
• Xiraya uses secure third-party payment gateways and does not store your complete card or banking information on our servers.

Once you place an order, you will receive a confirmation. This confirmation does not guarantee acceptance. We reserve the right to:

• Cancel or refuse any order at our sole discretion.
• Limit quantities purchased per customer.
• Cancel orders in case of incorrect pricing, stock unavailability, or suspicious activity.
• If your order is cancelled after payment, the amount will be refunded to your original payment method.

• Delivery timelines are estimated and may vary based on location and courier availability.
• Delays caused by logistics partners, natural disasters, strikes, or unforeseen events are beyond our control.
• Customers are responsible for providing accurate shipping information.
• Additional shipping charges may apply for certain locations.
• Risk of loss and ownership pass to the customer upon delivery.

Products may not be eligible for return if:

• They are used, damaged, or altered after delivery.
• Original packaging or tags are missing.
• The return request exceeds the allowed return period.
• Refunds, if approved, will be processed within a reasonable timeframe through the original payment method.

You are responsible for:

• Maintaining the confidentiality of your account credentials.
• All activities conducted under your account.
• Providing accurate and updated information at all times.
• We reserve the right to suspend or terminate accounts that violate these Terms.

All website content is the property of Xiraya and protected under applicable intellectual property laws. This includes:

• Logos & Branding
• Product Images
• Graphics & Text
• Website Design
• Software

You may not use, copy, or distribute any content without written permission from Xiraya.

Our website may contain links to third-party websites. We are not responsible for:

• Third-party content or privacy practices.
• Product quality or services provided by external websites.
•   Accessing third-party links is entirely at your own risk.

You agree to indemnify and hold harmless Xiraya, its owners, employees, affiliates, and partners from any claims arising from:

• Your misuse of the website.
• Violation of these Terms.
• Breach of applicable laws.
• Infringement of third-party rights.

• Your use of this website is also governed by our Privacy Policy.
• By using the website, you consent to the collection and use of information as described in the Privacy Policy.

• These Terms shall be governed and interpreted in accordance with the laws of Jammu and Kashmir ,India.
• Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in India.

We shall not be held liable for delays or failure to perform obligations caused by events beyond our reasonable control, including: